Profile of Dr. Md. Shamim Hossain

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Dr. Md. Shamim Hossain

Associate Professor

Department of Marketing (MKT)

Faculty of Business Studies

Hajee Mohammad Danesh Science & Technology University, Dinajpur.

E-mail: shamimuibe@yahoo.com


CAREER OBJECTIVE

    My career objective is to develop and encourage students' creativity and higher-order thinking abilities, as well as to make a novel contribution in the field of marketing by conducting high-quality research that will be utilized to make policy for businesses worldwide, particularly in marketing sectors. Furthermore, administration of research projects, creation of research questions within a specific context, writing research articles and book chapters for publication in top-tier journals and books, and completion of independent research projects are just a few of the areas in which I perform. I've developed my communication and creativity abilities by teaching students from a variety of cultures and learning styles, allowing me to increase students' attention, involvement, and motivation. In addition, I have a track record of distinction in research and writing, including the co-publication of several works in top-tier academic journals. Editorial and Review Activities: Currently, I am a review board member of the International Journal of E-Business Research (IJEBR) (Web of Science and Scopus indexed), and a reviewer for many top-tier journals, including Management Decision (IF 4.8), International Journal of Retail and Distribution Management (IF: 4.2), SAGE Open (IF: 1.4), Psychological Reports (IF 2.04), and many more top-tier academic journals. In addition, I am a member secretary of the International Conference on Business and Economic Challenges (ICBEC), which is being organized in 2021 by the Faculty of Business Studies, Hajee Mohammad Danesh Science and Technology University (HSTU), Dinajpur-5200, Bangladesh.

RESEARCH INTEREST

    Operations management, Online Business, E-marketing, Self-Service Technologies (SSTs), E-commerce, M-Banking, Online customer behavior & Machine Learning.

EDUCATION

  1. Doctor of Philosophy (PhD) in Business Management, 2019

    University of International Business and Economics (UIBE), Beijing, China

  2. PGD in ICT, 2011

    IRT, Hajee Mohammad Danesh Science and Technology University, Dinajpur, Bangladesh

  3. MBA Major in Marketing, 2010

    Hajee Mohammad Danesh Science and Technology University, Dinajpur, Bangladesh

  4. BBA, 2007

    Hajee Mohammad Danesh Science and Technology University, Dinajpur, Bangladesh

  5. HSC, 2003

    Dinajpur Government College, Dinajpur

  6. SSC, 2001

    Maharaja Girijanath High School, Dinajpur.


PROFESSIONAL EXPERIENCES

  1. Associate Professor
    Department of Marketing, Hajee Mohammad Danesh Science and Technology University (HSTU).

    June 21, 2019 to Present

  2. Assistant Professor
    Department of Marketing, Hajee Mohammad Danesh Science and Technology University (HSTU)

    February 03, 2014 to June 20, 2019

  3. Lecturer
    Department of Marketing, Hajee Mohammad Danesh Science and Technology University (HSTU)

    February 02, 2012 to February 01, 2014


PUBLICATIONS

Journal Papers

  1. Ramirez-Asis, E., Bhanot, A.,Jagota, V., Chandra, B., Hossain, M. S., Pant, K., & Almashaqbeh, H. A. (2022). Smart Logistic System for Enhancing the Farmer-Customer Corridor in Smart Agriculture Sector Using Artificial Intelligence,  Journal of Food Quality, 2022, 1-8. (Scopus and SCIE indexed, Impact factor: 3.2). https://doi.org/10.1155/2022/7486974
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  2. Hossain, M. S., Rahman, M. F.,  Uddin, M. K. & Hossain, M. K. (2022). Customer sentiment analysis and prediction of halal restaurants using machine learning approaches, Journal of Islamic Marketing (Scopus- Q2 and ESCI indexed). https://doi.org/10.1108/JIMA-04-2021-0125

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  3. Pashchenko, Y., Rahman, M. F., Hossain, M. S.,Uddin, M. K., & Islam, T. (2022).  Emotional and the normative aspects of customers’ reviews. Journal of Retailing and Consumer Services.68, 103011. (SSCI, & Scopus Index, Impact factor: 10.972, CiteScore: 11.4)

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  4. Kler, R., Elkady, G., Rane, K., Singh, A., Hossain, M. S., Malhotra, D., Ray, S., & Bhatia, K. K. (2022). Machine Learning and Artificial Intelligence in the Food Industry: A Sustainable Approach,  Journal of Food Quality, 2022, 1-9. https://doi.org/10.1155/2022/8521236  (Scopus and SCIE indexed, Impact factor: 3.2)

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  5. Hooda, M., Rana, C., Dahiya, O.,Rizwan, A. & Hossain, M. S. (2022). Artificial Intelligence for Assessment and Feedback to Enhance Student Success in Higher Education,  Mathematical Problems in Engineering,2022,1-19. (Scopus and SCIE indexed, Impact factor: 1.43.)
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  6. Thapar, P., Rakhra, M.,Cazzato, G., & Hossain, M. S. (2022). A Novel Hybrid Deep Learning Approach for Skin Lesion Segmentation and Classification,  Journal of Healthcare Engineering, 2022, 1-21 (SCIE and Scopus indexed: Impact factor: 3.82)

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  7. Yen-Ku, K., El Askary, A., doewes, R. I., Elesawy, B. H., Jiun-Hao, W. & Hossain, M.S. (2022). The relationship between exercise and Physical Fitness towards Economic Survival: A Comparative Study of Gender discrimination. Revista De Psicología Del Deporte (Journal of Sport Psychology), 30(4), 85-95. (SSCI, Scopus indexed) Impact factor: 1.17

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  8. Hossain, M.S., Rahman, M.F. (2022).  Detection of potential customers’ empathy behavior towards customers' reviews, Journal of Retailing and Consumer Services, 65,  102881(Scopus & SSCI Indexed : IF: 10.972) .
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  9. Weihong, J., Kuo, T., Wei, S., Islam, M. U., Hossain, M. S., Tongkachok, K., & Imran, A. (2021). Relationship between trade enhancement, firm characteristics and CSR: Key mediating role of green investment. Economic Research-Ekonomska Istraživanja, 1-17. doi:10.1080/1331677x.2021.2006734 (SSCI and Scopus indexed) Impact Factor: 3.30; CiteScore: 3.4

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  10. Hossain, M.S., Rahman, M.F. and Zhou, X. (2021). Impact of customers' interpersonal interactions in social commerce on customer relationship management performance, Journal of Contemporary Marketing Science, 4(2), 161-181. [The official journal of the Chinese Marketing Association of Universities]

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  11. Hossain, M. S., Zhou, X. and Rahman, M. F. (2019). Customer satisfaction under heterogeneous services of different self-service technologies. Management & Marketing. Challenges for the Knowledge Society, 14(1), 89-106. DOI: 10.2478/mmcks-2019-0007. [Web of Science and Scopus Indexed]

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  12. Hossain, M. S. & Zhou, X. (2018). Impact of m-payments on purchase intention and customer satisfaction : perceived flow as mediator. International Journal of Science and Business, 2(3), 503-517. [CNKI and RePEc indexed]

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  13. Hossain, M. S., Zhou, X. and Rahman, M. F. (2018). Examining the impact of QR codes on purchase intention and customer satisfaction on the basis of perceived flow. International Journal of Engineering Business Management, 10, 1-11.
    doi:10.1177/1847979018812323 [Web of Science and Scopus Indexed] Supported by the National Natural Science Foundation of China under grant numbers 71572034 and 71772038.

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  14. Parvin S.and Hossain M.S. (2013).Impact of sharing of couple in decision making on family life in Bangladesh. Journal of Science and Technology, 11,181-183

  15.  Hossain M.A., Uddin S.and Hossain M.S. (2013). Investigate the challenges in tourism business: A study based on sylhet division in Bangladesh. Journal of Science and Technology, 11,144-150.
  16. Siddikee M. J. A., Haque M.R., Islam M.F., Parvin S. and Hossain M.S. (2013). Effect of net income on total assets of financial organizations. Journal of Science and Technology, 11,112-117.

  17. Haque M.R., Siddikee M. J. A.,Hossain M. S., Chowdhury S. P., and Rahman M.M., (2013) . Relationship between Dividend Payout and Economic Value Added: A Case of Square Pharmaceuticals Limited, Bangladesh. International Journal of Innovation and Applied Studies, 3(1), 98-104.

  18. Siddikee M. J. A., Parvin S.and Hossain M. S. (2013). Banking Scenarios in Bangladesh. Bangladesh Research Publication Journal. 8(1), 89-95.

  19. Hossain, M. S., & Rahman, M. F. (2017). Tools of online Marketing. International Journal of Science and Business, 1(1), 1–7. [CNKI and RePEc indexed]

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  20. Hossain M. S., Hossain M. A. and Siddikee M. J. A. (2012). The Drivers of customers' Satisfaction of Airtel Bangladesh Limited. Bangladesh Research publication Journal, 7(4), 437-545.

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  21. Hossain M. S., Parvin S. and Haque M. R. (2012 ). Evaluation of Customers Satisfaction towards the Existing Attributes of Grameen Phone in Bangladesh. Bangladesh Research Publication Journal. 7(4), 412-420.

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Books

  1. Hossain, M. S., Ho, R. C., & Trajkovski, G. (Eds.). (2023). AI and Machine Learning Applications and Implications in Customer Support and Analytics. IGI Global. https://doi.org/10.4018/978-1-6684-7105-0
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Others

  1. Book Chapters

    Hossain M.S. (2022). Behavioral analytics of consumers’ complaints, In Nagaraj, S., & Kumar, K. (Eds.). (2023). AI-Driven Intelligent Models for Business Excellence. IGI Global. https://doi.org/10.4018/978-1-6684-4246-3   [Web of Science and Scopus Indexed]

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  2. Hossain, M. S., & Rahman, M. F. (2022). Machine Learning and Artificial Intelligence: The New Move for Marketers. In J. Kaur, P. Jindal, & A. Singh (Ed.), Developing Relationships, Personalization, and Data Herald in Marketing 5.0 (pp. 215-241). IGI Global. https://doi.org/10.4018/978-1-6684-4496-2.ch014   [Web of Science and Scopus Indexed]

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  3. Hossain, M. S., & Rahman, M. F. (2022). Sentiment Analysis and Review Rating Prediction of the Users of Bangladeshi Shopping Apps. In J. Kaur, P. Jindal, & A. Singh (Ed.), Developing Relationships, Personalization, and Data Herald in Marketing 5.0 (pp. 33-56). IGI Global. https://doi.org/10.4018/978-1-6684-4496-2.ch002  [Web of Science and Scopus Indexed]

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  4. Hossain, M. S., Rahman, M. F. , & Uddin, M. K. (2022). Analyzing and Predicting Learners’ Sentiment toward Specialty schools using Machine Learning Techniques . In Trajkovski, G., Demeter, M., & Hayes, H. (Eds.). Applying Data Science and Learning Analytics Throughout a Learner’s Lifespan. IGI Global. http://dx.doi.org/10.4018/978-1-7998-9644-9.ch007  [Web of Science and Scopus Indexed]

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  5. Hossain, M. S., Uddin, M. K., Hossain, M. K., & Rahman, M. F. (2022). User sentiment analysis and review rating prediction for the Blended Learning Platform app . In Trajkovski, G., Demeter, M., & Hayes, H. (Eds.). Applying Data Science and Learning Analytics Throughout a Learner’s Lifespan. IGI Global. http://dx.doi.org/10.4018/978-1-7998-9644-9.ch006  [Web of Science and Scopus Indexed]

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  6. Hossain, M. S., & Rahman, M. F. (2021). Website Quality, Perceived Flow, Trust, and Commitment: Developing a Customer Relationship Management Model. In Ho, R. C., Hou Hong Ng, A., & Nourallah, M. (Ed.), Impact of Globalization and Advanced Technologies on Online Business Models (pp. 202-226). IGI Global. doi.org/10.4018/978-1-7998-7603-8.ch013 [Web of Science and Scopus Indexed]

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SCHOLARSHIPS

  1. Chinese government scholarship

    Funded by: China Scholarship Council (CSC)


PROJECTS

  1. Sentiment analysis and review rating prediction of the users of Bangladeshi shopping apps

    Funded by: Institute of Reasearch and Training (IRT), HSTU

    Position: Principal Investigator

    Description: Sentiment analysis and review rating prediction of the users of Bangladeshi shopping apps

  2. Impact of customers’ interpersonal interactions in social commerce on Purchase Intention of Tourism Products and Services: A study in Bangladesh

    Funded by: Institute of Reasearch and Training (IRT), HSTU

    Position: Principal Investigator

    Description: Impact of customers’ interpersonal interactions in social commerce on Purchase Intention of Tourism Products and Services: A study in Bangladesh


SOCIAL NETWORK